CallBeagle data processing terms (summary)
Draft — not yet in effect. This page is a working draft published for review. It is not a binding agreement and has not been reviewed by a lawyer. Until a final version is published here with an effective date, early-access use of CallBeagle is governed by your agreement with ClickBeagle. Questions: hello@clickbeagle.com.
Status: draft for review. Not yet in effect. No effective date.
Roles
The customer is the controller of personal data in its calls and website visits; ClickBeagle is the processor and processes it only on the customer's documented instructions (the service settings).
Main terms (summary)
- Confidentiality of personnel with access to the data.
- Security measures: encryption at rest for caller numbers, recordings, transcripts and notes; access controls and audit logging; masking in lists.
- Subprocessors: hosting and storage, carrier, speech-to-text and AI analysis, email delivery. Customers are told before a new subprocessor is added and may object.
- Assistance with data-subject requests, security incidents (notification without undue delay) and impact assessments.
- Deletion or return of data at the end of the service.
- International transfers under appropriate safeguards where required.
Full agreement
A full data processing agreement will be available on request and published here before it takes effect.
Related drafts: Terms · Acceptable use · Privacy addendum · Data processing